Ethical Management
[Respect for Human] and [Customer Centered Management]
are
our company's core philosophy.
We are walking to the right path to become an worthwhile, and
trustworthy company.
We focus on enhancing the quality of our services through trustworthy
& worthwhile management, and incomparable technologies.
housing culture to people, and develop the housing industry as a whole.
Our core management philosophy is ¡¸Respect for human¡¹ and ¡¸Customer centered management¡¹
Through transparent/internally stable management, and our incomparable technologies lets us enhance the quality of our service.
With our dedication, we strive to provide new generation of housing culture to people, and grow the housing industry as a whole.
We respect and follow the rules of the free market to ensure fair trade,
and our law-abiding spirit will be clearly seen in our company projects.
In order to do this, we established a Code of Ethics for all staff members to remember and abide by.
We will use the Code of Ethics to judge right from wrong, and follow the right paths.
Customer centered management
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Customer centered management
We will remember that "Without customers' satisfaction, we cannot exist",
and respect our customers' opinions to earn their trust.
- Customer satisfaction
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- Treat all customers fairly.
- Listen to our customers' voices and set customer satisfaction as our priority.
- Always strive to improve our service for customer satisfaction .
- Protect customers' rights
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- Only tell truths to customers, and keep our promises.
- React to customers¡¯ requests kindly, and make haste adjustments.
- Store & manage customer information securely, and do not leak, nor use their information for other purposes without their agreements.
- Provide the necessary information for our customers to make the right decisions
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Abide by the law & Fair trade
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Abide by the law & Fair trade
"Strictly follow the law from all areas and compete fairly with our competitors.
- 1. Abide by the law
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- As a company, respect social values, and strictly follow all related laws during business and other activities.
- Do not take profits in ways that does not follow trade ethics.
- Understand the local cultures and their customs. Be courteous and act with class.
- 2. Fair competition
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- Only pursue fair trades and free competitions. Compete with fair methods and skills.
- Do not partake in unethical competitive activities.
- Do not fix the price of products & services unjustly.
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Fair trade with our partners
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Fair trade with our partners
"Provide opportunities to all potential partners, and build trust through fair & transparent trades.
- 1. Fair trade
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- All trades must be made fairly with all participants on an even level. Details and process of trades must be discussed at full length.
- Set clear criteria for evaluating partners. Follow the criteria strictly to maintain objective perspectives and to be fair.
- Do not maliciously utilize our upper position, nor partake in any unjust activities.
- Promote clean trading environment, and cooperate with others to keep the order of fair trades.
- Selection of partners must follow each department¡¯s own set of rules. Criteria must be based on objective factors such as the quality of product, service, or reliability.
- Explain our code of ethics¡¯ purpose and philosophy to our partners, and recommend them to also follow the code.
- 2. Bribes & Hosting
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- Do not receive any type of goods or money from our partners.
- Staff members must not receive/provide presents or profits that might cloud fair judgments.
- Even though it is the social norm, do not give/take money, nor stand surety for each other between staff members.
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Base Ethics of Staff Members
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Base Ethics of Staff Members
"All staff members should consider honesty and trust to be their core philosophy,
and maintain work ethics that are ethical and fair while completing their objectives."
- 1. Base ethics
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- Staff members should be proud of themselves, and be honest work hard.
- All staff members should remember that they represent our company. We must act with clean clothes, respectful manners, and appropriate languages to earn other's respect.
- Follow the company rules when completing your objectives. Take responsibilities on the results.
- If you learn information about other companies during work, record the facts as information asset, and store them securely.
- Do not give favors based on blood, place of birth, or schools. Do not create private clubs based on above mentioned factors, and maintain the unified culture of our company.
- Do not participate in indecent acts such as gambling, speculative acts, and overdrinking.
- 2. Act fairly during work
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- Accomplish all goals while being fair and honest. Always strive to make our company culture healthy.
- Do not be satisfied with conformities and always look for innovations. Do not avoid problems. Actively solve them instead.
- Do not participate in any unethical acts even if it is related to work.
- Have owner¡¯s spirit and act as if you represent your company in your line of work.
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Social responsibilities and roles
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Social responsibilities and roles
Always strive to benefit our nation and
improve the people's quality of life through logical and responsible management
- 1. Contribute to the society
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- Do our part in the society through acts such as sharing our profits with local communities.
- Actively participate in social welfare activities.
- Listen to voices from all types of customers from different origins and try our best to comply.
- Develop technologies that will improve people¡¯s quality of lives and housing conditions.
- 2. Protect the environment
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- Strictly follow the laws related to protecting the environment.
- Prevent pollution, and always try our best to improve our land¡¯s environment.
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